# zicula-oncall-escalation-kit — free sample

Three real files from the full kit (23 files), each **trimmed to taste** — enough to
judge the quality, not enough to run a pager on:

- `escalation-matrix-sample.md` — Matrix 1 (dev team of 3–5) of the three
  escalation matrices from `escalation/chains.md`, complete and buildable in
  GoAlert: the 3-step chain with real delays (Telegram push → SMS +1 min →
  lead escalation at 5 min), plus why 5 minutes is the classic floor. Matrix 2
  (multi-client agency), Matrix 3 (hourly MSP with SLA pressure) and the 4
  tuning rules are summarized at the end — they're in the full kit.
- `delivery-channels-sample.md` — the Telegram-first chapter and the verified
  US SMS cost model ($0.012–0.013 per SMS → $0.60–4/month for a paging team)
  from `delivery/telegram-and-sms.md`, complete with the limits the bridge
  respects. The step-by-step Twilio setup, the US A2P 10DLC registration
  walkthrough and the delay-tuning trade are summarized at the end.
- `setup-ch1-sample.md` — Chapter 1 of the 6-chapter SETUP SOP: VPS sizing,
  Docker + firewall prep, and the two DNS records to create *before* deploy so
  Caddy's TLS works on first start. Chapters 2–6 (deploy → architecture →
  rotations → escalation chain → drill) are summarized at the end — Chapter 1
  alone prepares the server; it doesn't page anyone yet.

What the full kit adds (the rest of the 23 files):

- The stack itself: `docker/docker-compose.yml` (GoAlert + PostgreSQL 16 +
  Caddy + payload-gateway + tg-bridge), the auto-HTTPS `Caddyfile`, and the
  `.env.example` with every runtime knob
- Two stdlib-Python services: the webhook translator (Alertmanager / Grafana /
  Uptime Kuma / generic → GoAlert) and the Telegram bridge — no dependencies
  beyond Docker
- Three integration recipes: Prometheus Alertmanager, Grafana, Uptime Kuma
- The remaining two escalation matrices + the tuning rules
- The full delivery guide (Twilio setup, A2P 10DLC, per-country rules)
- The Opsgenie migration playbook + two working scripts (official REST API v2
  export → executable GoAlert build plan) before the Apr 5 2027 shutdown
- `tools/smoke-test.sh` — fire a real alert end-to-end, time it, resolve it
- The 6-chapter SETUP SOP and the buyer README with running-cost math
- Five screenshots of the core documents (README-buyer, SETUP SOP, the
  escalation matrices, the Opsgenie exit playbook, the Telegram+SMS guide)

One-time purchase $69 · free updates for v1.x · 30-day full refund.